FAQ
Do I receive a book every month?
You will receive one book per month, a total of 12 per year. And, Auto-Ship orders are always the first to go out! Yay!
I just signed up for auto-ship! How do I know what book I receive first?
The title of your first book will be indicated at the top of the shop listing where you chose your subscription options.
When will I get my first book?
Once you sign up for auto-ship, you will receive an order confirmation email with your book’s shipping date, followed by a shipping notification with tracking number. We’ll ship your book right away, but in some instances depending upon your sign-up date, your first delivery may not align with the current community reading plan cycle until your second shipment.
How do I track my shipment?
Your tracking number can be found in your shipping notification email. Tracking information may take 1-3 days to update. If you haven’t received a shipping notification email, look at your order confirmation email for the shipping date.
When will I get billed?
Your card will be charged once the day you become an auto-ship subscriber, and the first of each month following. You’ll receive a package every time your card is billed.
How do I change or cancel my subscription?
You may cancel your subscription at any time from your customer account page after you have received 3 or more shipments. Please understand that this is to avoid those that might try to take advantage of Auto-Ship.
You will receive one book per month, a total of 12 per year. And, Auto-Ship orders are always the first to go out! Yay!
I just signed up for auto-ship! How do I know what book I receive first?
The title of your first book will be indicated at the top of the shop listing where you chose your subscription options.
When will I get my first book?
Once you sign up for auto-ship, you will receive an order confirmation email with your book’s shipping date, followed by a shipping notification with tracking number. We’ll ship your book right away, but in some instances depending upon your sign-up date, your first delivery may not align with the current community reading plan cycle until your second shipment.
How do I track my shipment?
Your tracking number can be found in your shipping notification email. Tracking information may take 1-3 days to update. If you haven’t received a shipping notification email, look at your order confirmation email for the shipping date.
When will I get billed?
Your card will be charged once the day you become an auto-ship subscriber, and the first of each month following. You’ll receive a package every time your card is billed.
How do I change or cancel my subscription?
You may cancel your subscription at any time from your customer account page after you have received 3 or more shipments. Please understand that this is to avoid those that might try to take advantage of Auto-Ship.